Couturiums provides structured international shipping through established logistics partners. All delivery timelines and conditions are outlined below to ensure transparency and clarity.
1. Order Processing
All orders are processed within 1–4 business days (Monday to Friday, excluding public holidays).
Once processed, customers receive a confirmation email containing shipment and tracking details.
Orders are not processed on weekends or national holidays.
2. Estimated Delivery Time
We offer complimentary worldwide shipping.
Estimated total delivery time:
6–16 business days, including processing and international transit.
Delivery time consists of:
- Processing time: 1–4 business days
- Transit time: 5–12 business days
Delivery timelines are estimates and may vary slightly depending on destination country and carrier conditions.
3. Shipping Structure
Couturiums operates from Brazil and fulfills international orders through coordinated logistics channels and distribution partners.
All shipments include tracking and are securely packaged to maintain product integrity during transit.
4. Tracking Information
All orders include shipment tracking.
Tracking details are sent via email once the order has been dispatched. Customers may monitor shipment progress using the tracking link provided.
5. Customs, Duties & Import Regulations
International orders may be subject to customs duties, taxes, or import regulations determined by the destination country.
Any applicable customs fees are the responsibility of the customer, in accordance with local laws.
Couturiums does not control or pre-calculate import charges imposed by foreign authorities.
6. Delivery Conditions & Delays
While we work with reliable international carriers, delivery times may be affected by:
- Customs inspections
- Carrier operational delays
- Weather conditions
- High seasonal demand
- Local regulations
Couturiums is not responsible for delays caused by external factors beyond our operational control.
7. Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Couturiums is not liable for delivery issues resulting from incomplete or incorrect address details.
Company Details
Couturiums
Street 1135, 77, Fortaleza, Ceará, 60533-410, Brazil
CNPJ Number: 40175943000170
Email: support@couturiums.com
Phone/WhatsApp: +55 85 99632-4470
Business Hours: Mon–Fri | 9 AM–6 PM (GMT-3)